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? After-Sales Service & Technical Support: What KELIN Offers You Beyond the Sale
Keywords: net gun warranty, net gun repair service, OEM training support, technical documents, net gun after-sales
?️ We Don’t Just Sell. We Stand Behind Every Unit.
At KELIN, we understand that professional equipment requires professional support. That’s why our after-sales system is built to serve importers, police departments, and B2B partners who expect long-term value.
✅ What’s Included in Our Standard Support Package?
| Item | Description |
|---|---|
| ? User Manual | Illustrated English instructions (PDF & print) |
| ?️ Operation Video | Step-by-step guide for loading, firing, and resetting |
| ? Troubleshooting Sheet | Common issues & field solutions |
| ? Spare Parts Option | Extra nets, cartridges, chambers, sealing kits |
| ? Packaging List | Detailed contents for customs and resupply |
| ? Online Support | Email or chat with sales engineer or manager |
? Response Time Commitments
-
? General inquiries: within 12 hours
-
? Tech support / video guidance: within 24 hours
-
?️ Spare part dispatch (in-stock): within 3–5 working days
-
? CO₂ refill advice or sourcing: always available by region
? Optional Extended Support (for bulk/OEM orders)
-
Private training video with your brand
-
Custom safety guide or translated manual
-
On-site training via partner (in selected regions)
-
Technical inspection checklist for tenders
-
Re-certification support for agencies
?? Support Contact
Helen Sun – Sales Manager
? [email protected]
? +86-18805260707 (WeChat / WhatsApp)
? Get Technical Help
? Tip: We Keep Your Specs on File
Every OEM partner’s version is archived with model photos, packaging, net specs, and lot numbers—so you can reorder, resell, or request replacements with zero confusion.
